Freight fraud is a real and growing problem: double-brokering, carrier impersonation, stolen MC numbers, and forged insurance certificates. We are not a fraud-prevention engine — but compliance hygiene closes a real subset of the gaps fraudsters exploit.
These are not anti-fraud features. They are basic compliance practices that, when done consistently, reduce the surface area fraudsters work with.
An expired or missing certificate is one of the easiest ways for an unverified carrier to slip through. CarrierShield keeps current COIs in front of your team.
Reminders go to the carrier's insurance contact and accept uploads through a tokenized link. That helps keep COIs sourced from the carrier, not forwarded through a chain.
Extracted certificate dates are suggestions. A broker user must confirm before a carrier becomes "active." Nothing flips silently based on an upload alone.
If a load goes wrong, you can reconstruct exactly which document was on file, when it was uploaded, who approved it, and what reminders went out.
Role-based access (owner, admin, editor, viewer) limits who can change carrier status or edit certificate dates inside your brokerage.
Each team member has their own account, so audit history attributes actions to a real person — not a shared inbox.
If a vendor promises to "prevent freight fraud" with one tool, ask hard questions. The honest answer is that fraud prevention is layered, and no single product covers all of it.
We do not check operating authority, MC/DOT status, safety ratings, or out-of-service orders. Use a dedicated authority verification service alongside CarrierShield.
We do not verify that the person uploading a COI is the legitimate carrier. A tokenized link helps, but it is not an identity proof.
We do not detect when a carrier you've booked re-brokers the load to another carrier. That is a routing- and load-monitoring problem, not a COI tracking problem.
We extract dates and store the file. We do not verify with the insurance issuer that the certificate is genuine and currently in force.
We do not subscribe to or operate industry fraud watchlists. Pair CarrierShield with the watchlist services your brokerage already uses.
Banking, factoring, and pay-to changes are out of scope. Those are handled in your TMS or accounting system with their own change-of-banking controls.
Use CarrierShield for current COIs, reminders, broker review, and audit history. Pair it with authority verification, identity checks, and watchlists for the rest.